Payment Policy

At Ines and James London, we offer a variety of secure payment methods to make your shopping experience as convenient as possible. Please note that available payment options may vary depending on your country or region.

1. Available Payment Methods

Depending on your location, we may offer the following payment methods:

  • Credit Card (Visa, Mastercard)

The payment methods available to you will always be displayed at checkout.

2. Payment Security

  • All payments are processed through secure, encrypted SSL connections.

  • Payment details are handled directly by trusted third-party payment providers.

  • Ines and James London does not store or have access to your full payment information at any time.

3. Payment Processing

  • Orders are only processed once payment has been successfully completed.

  • If a payment fails or is reversed, the order will not be processed or shipped.

  • Ines and James London reserves the right to cancel or suspend orders in case of suspected fraud or payment irregularities.

4. Refunds

  • If you are entitled to a refund (for example, after an approved return), the refunded amount will be issued within 14 days after the returned item has been received and approved.

  • Refunds are always processed via the original payment method used during checkout.

  • Processing times may vary depending on the payment provider.

5. Contact

If you have any questions regarding payments or billing, please contact us at:

Email: info@inesandjames.com